The customer voice platform
Turn customer voice into product intelligence.
Capture feedback directly inside your product, understand the context behind every request, and turn customer signals into better product decisions, securely and privately.
In development. Early access opens in stages.
Reports
- Revenue
- Usage
- Export
“Can we export this report to Excel?”
- Reports
- /reports/:id
- Production
Customer signal
Export reports to Excel
- Similar requests
- 23
- Customers
- 17
- ARR affected
- $2.1M
Suggested priorityHigh
Your customers are already telling you what to build.
Your product roadmap shouldn't be built from scattered conversations.
- Support tickets
- Slack messages
- Sales calls
- CRM notes
- Feature requests
- In-app feedback
- One customer signal
Turn thousands of conversations into one clear signal.
VoxtaWise gathers what customers say in every channel, merges the repeats, and shows your team the request underneath.
- 1,284 requests
- 43 support tickets
- 17 Slack threads
- 9 sales notes
- 6 duplicate feature requests
One product signal
“Customers need to export reports to Excel.”
- Requests
- 23
- Customers
- 17
- ARR
- $2.1M
- Urgency
- High
Feedback, exactly where your customers need it.
Add one lightweight SDK to your product. VoxtaWise automatically understands pages and routes and gives customers an intuitive way to speak up without disrupting their workflow.
<script async
src="https://cdn.voxtawise.com/sdk/v1.js"
data-product="YOUR_PRODUCT_ID"
></script>A customer clicks Feedback. VoxtaWise already knows:
- Product
- Customer Portal
- Environment
- Production
- Page
- Reports
- Route
- /reports/:id
- Customer
- Verified by email code
- Organization
- Acme Corporation
- Browser
- Chrome on macOS
- Context
- Export tab
No more “Which page were you on?”
Illustrative data.
Customer feedback doesn't have to be public.
Control exactly who can see, submit, discuss, and publish feedback. Every board, roadmap and changelog entry starts private and opens only as far as you choose.
Private
Only your product team
Authenticated
Customers who verified their email
Group
A named group, such as beta customers
Passcode
Anyone you give the link and passcode to, until it expires
Public
Anyone, and only with the author's consent
Email and a one-time code. No new password.
Customers prove who they are in seconds. Disposable email addresses are turned away, and verified domains map people to the right organization.
- 1
Customer email
- 2
One-time code
- 3
Verified identity
- 4
Organization
- 5
Access policy
- 6
Feedback
Your customers decide how their voice is shared.
Every submission asks one clear question, and the answer travels with the feedback. Nothing is published beyond what its author agreed to, and they can withdraw that agreement later.
Privacy is not a checkbox. It's part of the product.
Try it. “Keep private” is always the default.
AI that understands what customers are really asking for.
It turns thousands of customer conversations into a product signal your team can act on, and shows its reasoning so you can check it.
Theme
Reporting and exports
- 23
- Similar requests
- 17
- Customers
- $2.1M
- ARR
Suggested priorityHigh
- 23 requests describe the same need in different words
- 17 customers affected, most on Enterprise plans
- Sentiment in these requests is mostly frustrated
Illustrative data.
A customer starts typing
Can we export this report to Excel?
AI doesn't replace product judgment. It removes the noise around it.
A vote is not just a vote. Know who is asking.
Understand the business impact behind customer demand. Ten requests from your largest accounts can matter more than five hundred anonymous votes.
John Smith
Acme Corporation
- 245
- Seats
- $120K
- ARR
- 2023
- Customer since
Requested
Excel exports for reports
23 similar requests. 17 customers affected in total.
Illustrative data.
Connect the systems where customer signals already live.
Feedback should reach the ticket it came from, the account it belongs to and the issue that will fix it.
Support
- Freshdesk
- Zendesk
- Intercom
CRM
- Salesforce
- HubSpot
Engineering
- Jira
- Linear
- GitHub
Team chat and identity
- Slack
- Microsoft Teams
- Microsoft Entra
These integrations are planned and in development. None is generally available yet. Product names belong to their owners.
From customer signal to shipped product.
A request becomes a roadmap item, the roadmap item becomes an issue, and when the work ships the people who asked hear about it first.
1
Feedback
2
AI insight
3
Prioritized
4
Roadmap
5
Jira or Linear
6
Released
7
Customer notified
Roadmap, as your customers see it
- Now
- Export improvements
- In progress
- Next
- Advanced reports
- Planned
- Later
- AI report builder
- Under consideration
To everyone who requested it
You asked. We shipped.
Excel export is now available in Reports.
Sent to 17 customers when the release went out.
Illustrative data.
How it works
- 01
Connect
Install the Feedback Engine with one script tag.
- 02
Listen
Customers speak up from the page they are on. Context comes attached.
- 03
Understand
AI finds the themes, duplicates, sentiment and impact.
- 04
Act
Prioritize, build, release, and tell the customers who asked.
Built for teams that take customer data seriously.
Designed with enterprise security requirements in mind.
VoxtaWise does not hold SOC 2 or ISO 27001 certification today. We will say so here when that changes.
- Tenant isolation
- Every record belongs to one tenant, enforced on the server.
- Email one-time codes
- Customers sign in without creating another password.
- Domain controls
- Allow, block and verify the email domains that can join.
- Disposable email protection
- Throwaway inboxes are turned away at the door.
- Granular permissions
- Roles and rules decide who can view, vote, merge and publish.
- Audit logs
- Who changed what, when and from where.
- Consent controls
- Each piece of feedback carries the author's sharing choice.
- Single sign-on
- For your team and your customers' teams. On the roadmap.
- Secure integrations
- Encrypted credentials and signed webhooks.
- API controls
- Scoped keys you can rotate and revoke.
Feedback is only the beginning.
A voting board collects requests. VoxtaWise is designed to carry them all the way to a decision.
| Capability | Typical feedback board | VoxtaWise |
|---|---|---|
| Feedback boards | Yes | Yes |
| In-product feedback engine | Limited | Yes |
| Contextual page intelligence | Limited | Yes |
| Private by default | Limited | Yes |
| Granular access | Limited | Yes |
| Consent-aware publishing | Limited | Yes |
| Customer business context | Limited | Yes |
| AI feedback intelligence | Varies | Yes |
| Support integrations | Yes | Yes |
| Engineering integrations | Yes | Yes |
A general picture of the category, not a claim about any single vendor. The VoxtaWise column describes what the product is designed to do; integrations are still in development.
One signal, shared by every team that hears from customers.
Product teams
Know what customers actually need.
See demand by customer, segment and revenue instead of counting anonymous votes.
Customer success
Turn customer requests into visible action.
Log a request on a customer's behalf and show them where it stands.
Support teams
Connect support conversations to product decisions.
Link a ticket to the request it belongs to, so repeated pain shows up as one signal.
Enterprise
Keep customer intelligence controlled, secure and auditable.
Domain policies, permissions and an audit trail for every sensitive change.
Simple pricing. Built around your product.
Pricing isn't final yet, and we won't publish numbers we might change. Early access teams help shape it. Tell us about your product and we'll be in touch.
Questions
Is VoxtaWise public by default?
No. Feedback starts private. You can open it to authenticated customers, a group, or people with a passcode, and it becomes public only when you enable public access and the author agrees.
How does the Feedback Engine work?
You register your product, add one lightweight script tag, and list the domains it may run on. The engine loads asynchronously, recognizes pages and routes, and adds a feedback action to your app.
Can customers submit feedback without leaving our application?
Yes. They write it on the page they are on, and the page, route and environment are attached for them.
Can we control who sees feedback?
Yes. Every board, roadmap and changelog entry has its own visibility: private, authenticated, group, passcode or public.
Can customers choose whether their feedback becomes public?
Yes. Each submission asks how it may be shared, and “Keep private” is the default. Customers can withdraw that consent later.
What does the Feedback Engine collect?
Only what you switch on. Page content is not collected by default, and you can mark any part of your interface as private.
Does VoxtaWise support SSO?
Single sign-on with identity providers such as Google and Microsoft Entra is planned. It is not available yet.
Is VoxtaWise available today?
VoxtaWise is in development and opening to early access teams in stages. Integrations and some features described here are still being built.
Your customers are already telling you what to build.
Give their voice a direct path into your product decisions. Tell us about your product and we'll be in touch.
This form works the way the Feedback Engine does inside your product.